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Q
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Why
haven't I heard about the Ultra MD™ laser system before now?
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A
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The
Ultra MD™ CO2
laser system has been manufactured since 1981.
The MD was the first CO2 laser
that used the "sealed tube" design. This
revolutionized the CO2
laser industry. No longer were OR nurses responsible for
mounting, regulating, and inventorying tanks of gas to
support their CO2
laser.
Dr. Robert Rudko of MIT developed the sealed tube and
incorporated it into the earliest models of CO2 MD laser systems. For
many years several different laser companies under an OEM
agreement marketed the MD laser under their name. Dr. Rudkow
and Laser Engineering of Milford Massachusetts sold the manufacturing
and distribution rights to SSI of Nashville, TN in 1995.
In 2009, the company went through a name change, now known as Laser Engineering, Inc. Over the last 25 years, Laser Engineering has continued to innovate, manufacture and
distribute under the name LEI Ultra MD™. The system is now
offered under the name of Laser Engineering Ultra MD™.
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Q
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Who
can use the Ultra MD™ laser system?
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A
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The
Ultra MD™ is designed as a multi-specialty surgical laser
that is easily applied from one surgical specialty to
another. The Ultra MD™ is used effectively in GYN (both upper
and lower reproductive tract surgeries), ENT, Urology,
General, and Plastic specialties.
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Q
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What
accessories are available to be used with the Ultra MD™?
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A
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Laser Engineering provides a
micromanipulator and a standard 125mm hand piece with every
laser sold. Other accessories for laparoscopy, LAUP, Skin
Resurfacing, Sinus surgery and other applications are sold
separately.
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Q
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Is
the Ultra MD™ compatible with laser accessories that work
with other manufacturer's lasers?
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A
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Yes,
some manufacturers articulated arms have a different screw
thread for attaching the accessory to the laser. Laser
Engineering can supply an adapter that will allow a wide
variety of accessories, including after-market companies'
products to be used with the Ultra MD™.
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Q
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Laser
equipment seems to become obsolete very quickly.
How does Laser
Engineering insure the laser will not be outdated in a few
years?
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A
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The
Ultra MD™ has been designed with the idea that laser
applications and equipment needs are constantly changing.
When a laser system requires newer technology to meet the
needs of surgery, Laser Engineering has a
flexible plan. Rather than forcing the customer to purchase a
new laser system, Laser Engineering can easily
upgrade an old system to perform as new. Whether a simple
upgrade or a complete refurbishment is required, the Ultra
MD™ is built for change!
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Q
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What
types of clinical support does Laser Engineering offer?
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A
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Upon
installation of a customer's laser system, the clinical
specialist will come and conduct a thorough inservice to
familiarize the surgical staff with the laser system and its
operation.
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Q
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What
other types of clinical support is available?
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A
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Laser Engineering has a
number of educational products. Excellent clinical training
will be provided during installation period of your Ultra MD
laser. Also, Laser Safety Officer training is available to
keep your facility in compliance. CEU hours are available
with Laser Engineering Lecture and Skills Labs.
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Q
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What
is the warranty like?
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A
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Laser Engineering has the
best warranty in the industry. There is a one-year warranty
"bumper to bumper" on the laser system. And a
three-year warranty on the laser tube itself. No other
company can offer this type of security. All service work
performed during the warranty period includes parts, labor,
and travel expenses. Extended Warranty / Maintenance Packages
are also available.
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Q
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Who
provides service for the Ultra MD™?
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A
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Laser Engineering has a
service network that covers the entire nation. Service
technicians will be local to most major metropolitan areas.
This provides to our customers 24 hour response to service
requests regardless of their location.
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